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Child-friendly Communities Engagement Framework

Children are experts in their own lives and experiences. The Child-friendly Communities Engagement Framework helps organisations, services and practitioners listen to children aged 6–12 about what makes their community child-friendly — and what could be improved. 

The Framework supports users to develop localised, age-appropriate consultation and engagement tools that reflect their community context. 

Originally developed for the Australian Government Department of Social Services’ Communities for Children Facilitating Partners Program, the Framework was co-designed by ARACY in 2025 with a Working Group of Communities for Children Facilitating Partners. Version 1.0 was then tested with a self-selected group of Facilitating and Community Partners between November 2025 and June 2026. 

What this Framework will help you do 

After using this Framework, you will have:

  1. Identify your role in creating a child-friendly community, and clarify why and how you want to engage with children. 
  2. Develop and use a flexible, child-centred engagement tool to hear from children aged 6–12 about what makes their community child-friendly, and where it could improve. 
  3. Interpret children’s feedback and plan next steps in a way that is strengths-based, collaborative and focused on children’s experiences. 
  4. Create pathways for children’s voices to influence your work, including services, policies, monitoring and evaluation, advocacy, and partnerships. 

 

Principles for engaging safely and meaningfully with children 

This Framework is guided by principles for listening to children and supporting their participation in ways that are safe, respectful, inclusive and meaningful. 

Practitioners and organisations should ensure that: 

  • engagement is consistent with the National Principles for Child Safe Organisations and relevant child safe regulations and standards in their jurisdiction. 
  • children are supported by trusted adults who have the skills, knowledge and support needed to engage with children safely and respectfully. 
  • children feel comfortable, safe and secure throughout the process. 
  • parent or guardian consent is obtained, and children are asked in age-appropriate ways whether they want to take part. Children’s agreement should be checked throughout the process and not assumed. 
  • children understand that participation is voluntary, and that they can pause or stop taking part at any time. 
  • the cultural safety of participating children and their families is actively supported and protected. 

 

How to use this Framework 

The Framework is designed to be practical and flexible. You can work through it from start to finish, or move between sections depending on your organisation’s purpose, context and stage of planning. 

It guides you through four interconnected stages: 

  • Understand your role in creating a child-friendly community, and clarify why you want to engage with children. 
  • Plan safe and meaningful engagement by considering your purpose, the people who should be involved, where engagement will take place, and what safeguards and supports are needed. 
  • Develop and implement a localised engagement tool using the statements, prompts and example activities provided in the Framework and appendices. 
  • Make sense of what children share and take action, including identifying insights, planning next steps, and feeding back to children about how their views have been considered. 

Remember: The process does not need to be linear. You may return to earlier sections, adapt activities, or use selected worksheets and prompts as needed. What matters is that engagement is safe, purposeful, respectful, and creates clear pathways for children’s views to influence decisions that affect them.

The Child-Friendly Engagement Framework is composed of 4 sections:

Introduction – underlying concepts and frameworks 

This section highlights the concepts and frameworks underlying child-friendly communities, their role in children’s wellbeing, and the importance of engaging with children. 

Outcomes 

This section guides you to: 

  1. Gain an understanding of what a child-friendly community is, the framework underlying children’s wellbeing (the Nest), and why children’s voices are important.
  2. Determine your organisation’s role in a child-friendly community

 

Worksheets and resources 

The worksheets below are designed to help organisations take practical steps with their teams by prompting meaningful discussions and creating space to establish strong foundations before engaging with children. These activities support internal planning and management, ensuring that operational considerations are addressed in advance. 

Planning – considerations of the purpose and resourcing of consultations/data collection

This section outlines the enabling conditions for meaningful engagement and consultation with children, as well as practical steps your organisation can take before developing and implementing an engagement and consultation tool.

Outcomes
This section guides you to:
1. Gain an understanding of what needs to be in place for your organisation before planning to engage with children on child-friendly communities.
2. Clearly define the purpose of your engagement and consultation/s.
3. Understand the resources and practicalities that need to be identified and considered.

Resources

The worksheets below are designed to help organisations take practical steps with their teams by prompting meaningful discussions and creating space to establish strong foundations before engaging with children. These activities support internal planning and management, ensuring that operational considerations are addressed in advance.

Listening – considerations in developing and implementing a localised tool

This section outlines the steps for developing and implementing your localised engagement and consultation tool – the stage of ‘listening’ to children in the engagement and consultation process.

Outcomes
This section (and Appendices A and B) provides you with the considerations and resources to:
1. Decide on the approach and method to use for your tool
2. Develop the content of your tool regarding the questions to ask and areas to explore with children regarding the extent and nature to which their community is child-friendly
3. Implement your tool

Sensemaking and Action – Synthesising and analysing information and data, and implementing feedback loops

This section highlights the concepts and frameworks underlying child-friendly communities, their role in children’s wellbeing, and the importance of engaging with children.

Outcomes
This section guides you to:
1. Gain an understanding of what a child-friendly community is, the framework underlying children’s wellbeing (the Nest), and why children’s voices are important.
2. Determine your organisation’s role in a child-friendly community.

Resources

The following worksheets are designed to help organisations take action with their teams in prompting important discussions and allowing time and space to lay strong foundations of practice before engaging with children. This exercise can assist with internal planning and management to ensure operational factors have been considered.

The Engagement Framework is supported by the following Appendices: 

This appendix provides statements and prompts (mapped to the Nest) to guide the development of the content of your engagement tool.

This appendix provides examples of engagement and consultation tools using the statements and prompts from the Framework, demonstrating a range of approaches.

Resources

The examples below of engagement and consultation tools demonstrate how the statements and prompts in Appendix A can be used to develop creative activities, surveys and focus group questions – using the prompts and statements on general wellbeing and the ‘Participating’ Nest domain.

This appendix provides the resources and references used in the framework. 

Child-Friendly Communities Engagement Framework V2 (Full Document) (click to download)

For more information, please contact: enquiries@aracy.org.au

 

Do you have a consultation or engagement tool you’d like to share?

We’d love to share the tools you have developed using the Framework on this webpage.

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